El Salvador

A Strategic Nearshore Advantage​

Talent-rich, time-aligned, and performance-ready.

CatalyzeCX delivers consistent, brand-aligned customer acquisition and CX support from our El Salvador hub.

30,000+

professionals employed in El Salvador’s BPO sector

12,000+

new BPO jobs created in 2024

70+

BPO centers operating nationwide

Why El Salvador

  • Deep experience in CX and sales delivery for U.S.-based clients.
  • A professional, English-speaking workforce with strong cultural affinity.
  • Time zone compatibility with North America allows for real-time collaboration and support.
  • Exceptional infrastructure and strong government backing of BPO growth.

What We Deliver

  • Trained contact center teams ready to scale rapidly.
  • Built-in performance management via the Pathfinder System™.
  • Coaching and QA powered by SupervizeAI®, ensuring consistent excellence.

Outcome You Should Expect

El Salvador gives your company the perfect balance of cost-efficiency and quality, powering reliable customer growth, agile team expansion, and elevated customer experiences.

Let’s Spark Something Exceptional

If you’re ready to create customer experiences that perform with clarity and purpose, we’re ready to help.

Get ready to turns strategy into results >